FAQ
Is TasksBoard made by Google?
Section titled “Is TasksBoard made by Google?”No. TasksBoard is made by independent developers, not by Google. TasksBoard is not affiliated with Google in any way.
We are not responsible for the development of the Google Tasks product and the Google Tasks team is not responsible for TasksBoard development and should not be contacted for support on this product.
The payment of the TasksBoard Premium plan is not included nor related to your Google Workspace (formerly G Suite) subscription. You should not contact Google for support related to your TasksBoard subscription.
How can I upgrade to Premium?
Section titled “How can I upgrade to Premium?”TasksBoard Basic is free forever.
However, if you want to boost your productivity with more features, you can try TasksBoard Premium free of charge for 7 days. After that, we offer monthly, annual, and Team plans.
You can check the full pricing details here, or compare the plans in Plans and pricing and read how the free trial works.
How can I manage my subscription?
Section titled “How can I manage my subscription?”You can manage your subscription from the subscription page, which you can access by clicking on your profile picture at the top right and then clicking on “Subscription”. See Manage subscription, Change your plan and Cancel your subscription.
I can’t sign in on TasksBoard / My tasks never load
Section titled “I can’t sign in on TasksBoard / My tasks never load”Please check out Fix connection issues or our troubleshooting page, which give you all the instructions to fix your connection issues.
I don’t have a TasksBoard password
Section titled “I don’t have a TasksBoard password”TasksBoard has no password: you sign in with your Google account only. Password problems are handled on Google’s sign-in page. If the sign-in keeps sending you back, see fix connection issues.
The page is blank, is TasksBoard down?
Section titled “The page is blank, is TasksBoard down?”Reload with Ctrl+Shift+R (Cmd+Shift+R on a Mac) or wait an hour: browsers can keep a stale copy of the app after a release. If it is blank everywhere, we are on it. See TasksBoard shows a blank page.
Why was I charged after my free trial?
Section titled “Why was I charged after my free trial?”The trial lasts 7 days and converts to the plan you picked unless you cancel before; no reminder email is sent. A charge from the last 30 days can be refunded on request. See refunds and unexpected charges.
I don’t recognise a TasksBoard charge on my card
Section titled “I don’t recognise a TasksBoard charge on my card”The charge reads TASKSBOARD.COM BAAR on the statement and belongs to a subscription started with a Google account, often by a colleague on a company card. See identify a TasksBoard charge.
How do I cancel a subscription on an account I can’t access?
Section titled “How do I cancel a subscription on an account I can’t access?”Write to us with the old address or the charge details and we cancel it for you. See cancel a subscription you cannot sign in to.
Do you offer nonprofit or volume discounts?
Section titled “Do you offer nonprofit or volume discounts?”No. The education discount (50% off Pro for school and university accounts) is the only permanent discount, and the Team price is the same per seat for any number of seats. See plans and pricing.
Do you provide a W-9, W-8BEN-E or a DPA?
Section titled “Do you provide a W-9, W-8BEN-E or a DPA?”No. TasksBoard is published by a Swiss company and is a self-service product; invoices with your company details are available instead. See invoices, VAT details and tax forms.
Can I share a list with someone who does not use TasksBoard?
Section titled “Can I share a list with someone who does not use TasksBoard?”Yes. Sharing works through a link: your collaborator opens it, signs in with their Google account and joins the list. See Share lists and the Shared lists FAQ.
Does TasksBoard support repeating tasks, times or starred tasks?
Section titled “Does TasksBoard support repeating tasks, times or starred tasks?”No. The Google Tasks API does not expose repeating tasks, due times or stars, so TasksBoard cannot show or edit them. See Set/Delete repeating tasks and Star task for what you can do instead.
Can I import tasks from a spreadsheet?
Section titled “Can I import tasks from a spreadsheet?”Yes. Open the board menu and choose Import tasks to bring in CSV, Excel, Numbers, ODS, text, Markdown, Google Takeout or Google Sheets files. See Import tasks.
Can I use TasksBoard with several Google accounts?
Section titled “Can I use TasksBoard with several Google accounts?”Yes. Add another account from the avatar menu and switch between them at any time. See Use several Google accounts.
Does TasksBoard store my data?
Section titled “Does TasksBoard store my data?”Summary: We do not store your lists and tasks at any moment. We do not share any of your data with any third party.
You can check out our Privacy page for more details on what we store exactly.
How do I delete my TasksBoard account?
Section titled “How do I delete my TasksBoard account?”TasksBoard does not store your Google Tasks. It only stores the metadata needed to share your Google Tasks and saves customizations such as list order, colors, etc.
Deleting your TasksBoard account won’t delete your Google Tasks. You will keep all your lists and tasks.
Your shared lists and shared boards won’t be synced anymore.
To completely delete your TasksBoard account, you will have to revoke the access to your Google Tasks you gave to TasksBoard and remove the metadata from our database.
You can automatically delete your metadata from our database on this page: https://tasksboard.com/deleteAccount, while signed in with the account to delete. The steps, and what to do about a subscription first, are in Account settings.